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From your business roots to the paper it's printed on,
we're here to help you grow.
  • What is a bleed?
    In printing terms, the bleed is the extra margin on a print product that is meant to be trimmed off when the product is trimmed to its final size. Bleed basically means that the color and graphics on a product "bleed off the page" to ensure continuity of the color to the edge of your product. When we print products such as business cards and postcards, we do not print on paper of that size. We organize several products next to one another on a large sheet of paper, print, and then trim each individual product to size. Jobs cannot be trimmed perfectly on the trimming line each time. During the trimming process, a product may be trimmed within or beyond the trimming line. As a result, the product may have a white edge, or a portion of the artwork from the surrounding jobs. Thus, we require a bleed on each individual product so that when the product is trimmed, there is an extra margin to prevent imperfections. Please provide .125" bleed with all print ready files that have color running to the edge!
  • What size bleed is required?
    We require a bleed on each individual product so that when the product is trimmed, there is an extra margin to prevent imperfections. Please provide .125" bleed with all print ready files that have color running to the edge!
  • When is my job going to be ready?
    There are many factors that determine how long it takes to produce a job. A standard lead time for quick-turn minimum orders is 3 business days. Speciality finishes will be provided a custom lead time. Legend & Ko. will provide lead times on any high volume orders. Orders Approved and Payment Processed* By 2PM CST : Turnaround time begins that day. Orders recieved after 2PM CST will be processed the following business day. *Print time begins after approval and processed payment of your order. Any issues with submitted files and/or payment may delay your order.
  • Will you send my direct mail piece?
    Yes! We offer in-house design, print, and mailing solutions. We process all mailings with our certified mail permit. We also offer databasing Nationwide.
  • What qualifies as bulk mail?
    In order to qualify for bulk postage, we are required to send a minimum of 200 pieces and meet USPS size and weight standards.
  • Can I submit my own database for mailings?
    Provide us with your desired address count and we can pull a radial database that pinpoints your intended audience FREE of charge and Nationwide. You can also provide us with your own database if you prefer. We do ask that all databases be supplied as a CSV file with the columns as such: Name | Address | City | State | Zip
  • Can you fix / make adjustments to artwork?
    All submitted artwork should be "Camera Ready" and should not require any adjustments. We, can, however, make adjustments if requested, but "Art Charges" will be applied to the order. Charges are hourly based and all art is done by our own Professional Graphics Artist. $50.00 an hour.
  • Do you have a minimum order?
    The minimum print order for each product is $20.00. Hard Copy Proofs are $15.00 ea.
  • Do you provide rush services?
    Next turn-around is an additional $35.00 charge. Rush orders need to be placed no later than 2 PM CST. We cannot provide rush production on graphic or mailing services. In addition, we cannot provide rush production on specialty finishes or large volume orders. This is a low volume and print only service.
  • What if I change my mind?
    If you order an incorrect template/design or you simply changed your mind, you can change the template or main direction of your design for a fee of $20.00 pending. This option is only available prior to printing on low volume orders. We do not offer refunds on graphic services.
  • How will my product look?
    We offer a very high quality of printing and products; however, monitors DO NOT represent printed color well. We will get as close as possible, but cannot guarantee that printed products will be identical to a proof. Why? – Computer monitors run on an RGB color spectrum that is created by mixing light. This is completely different from printed CMYK materials that are created by mixing ink, therefore a printed product will be very close, but not exact. Monitor settings vary and are never identical. If you are concerned about the printed color of your design, legend & Ko. is happy to print a hard copy proof for a fee.
  • Do you offer special event support?
    Yes, we do! Austin is home to many venues, festivals, conferences and trade shows that attract people from around the world. Frequently marketing and publicity materials are needed in short order, with final designs not ready until hours before use. Our in-house design capabilities ensure last-minute changes go smoothly. No need to depend on costly shipping, unexpected delays, or lugging heavy print materials on your journey! Whether you are in town or flying in from across the globe, we are your go-to resource for digital print, signage and related branded specialty items. Simply email: and she will get you taken care of!

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